Workflow automation turns repetitive tasks into systems that run themselves — and learning it can save you 8 or more hours every week. Most people waste enormous amounts of time doing things that a computer could do faster and without errors. The good news: you don't need to be a developer to change that. A few years ago, a friend of mine ran a small operations team at a mid-sized company. Every morning, she'd spend 90 minutes doing the same thing: pulling reports from one tool, copying numbers into a spreadsheet, formatting that spreadsheet, and emailing a summary to five different managers. Every. Single. Day. Then one afternoon, a colleague showed her how to build a basic automation that did all of that in four minutes — while she was having coffee. That was it. She was hooked. Here's what nobody tells you when you first hear about workflow automation: it's not just for IT departments or Fortune 500 companies. It's for the person fielding 50 customer emails t...
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